Booking software for dive shops
Two-tank mornings, an afternoon reef, an Open Water course on day two. Every seat, tank and waiver on one screen.
What goes wrong running dive shops on a spreadsheet?
Three things, and they are the same three in every shop we have sat in. Two people sell the same seat. The list the boat leaves with is not the list the office has. And the money taken at the dock does not match the money in the system, so somebody spends the evening working out which.
- “Someone booked the last two seats on WhatsApp and someone else booked them at the desk.”
- “The manifest on the boat has phone numbers on it and is missing the diver who booked last night.”
- “A diver turns up with a cert card we have already photographed twice.”
What does a day on Seascape look like?
It looks like the day you already run, with the re-typing taken out. The morning starts on one screen the office and the dock both read; the boat leaves with a manifest that is already right; the guests who turn up sign and pay where they stand; and the evening reconciles itself instead of being reconciled.
The day view
Every departure, seats sold against capacity, the marine forecast, and who still owes a waiver or a balance. The office and the dock read the same screen.
The boat manifest
Names, cert level, BCD and wetsuit sizes, weights. No phone numbers, no payment status. Shared by link; it already knows about the booking that came in at midnight.
Check-in and waivers
A walk-in checks in on the QR code, signs the waiver on their phone, and is on the manifest before the tanks are loaded. A minor's waiver is signed by the guardian.
Reconciliation
Card deposits, cash at the counter and the balance paid from a link are all on their Booking IDs. The drawer closes against what was rung up. Nothing is matched by hand.
Which parts of Seascape does a dive shop use most?
These ones, in this order. Everything else is there when you need it and out of the way when you do not — one subscription covers the whole product, so there is no tier to upgrade to when the season gets busy.
Online booking
Customers see what is actually free on each boat, pay the deposit by card and get a Booking ID. No double bookings, no spreadsheet.
Learn moreBoat manifests
Names, certification level, gear sizes and weights, per boat. Phone numbers and payment details stay in the office.
Learn morePADI eLearning
One code per student, emailed from the booking. The course's days stay together.
Learn morePayments
A customer pays the deposit by card when they book. The balance is paid from a link before the trip, or at the counter. Every payment lands on its Booking ID.
Learn moreClient records
Certification, gear sizes, dive history, waivers signed and every Booking ID, before they walk in.
Learn moreQuestions from dive shops
Other kinds of operator
Using something else already?
Unfamiliar words are in the glossary.