Booking software for cave tubing operators
Three departures, two vans, guides who need a headcount and shoe sizes before the river. All of it before the van leaves the lot.
What goes wrong running cave tubing operators on a spreadsheet?
Three things, and they are the same three in every shop we have sat in. Two people sell the same seat. The list the boat leaves with is not the list the office has. And the money taken at the dock does not match the money in the system, so somebody spends the evening working out which.
- “The cruise ship excursion desk sends a number and the number changes at the gate.”
- “Water shoe sizes are collected at the river, where the shoes are not.”
- “A parent signs for a child on a form that is in a box in the office.”
What does a day on Seascape look like?
It looks like the day you already run, with the re-typing taken out. The morning starts on one screen the office and the dock both read; the boat leaves with a manifest that is already right; the guests who turn up sign and pay where they stand; and the evening reconciles itself instead of being reconciled.
The day view
Each departure with its capacity, the vehicle assigned, and who has not signed a waiver yet. The guide reads the same screen as the office.
The manifest
Per departure: names, shoe sizes, who is under sixteen and who signed for them. Opened on the guide's phone at the trailhead.
Check-in and waivers
Guests check in on the QR code at the lot. Adults sign on their phone; a guardian signs for a minor and the record says so.
Reconciliation
Online deposits, gate cash and card sales close on one page. The count is the count.
Which parts of Seascape does a cave tubing operator use most?
These ones, in this order. Everything else is there when you need it and out of the way when you do not — one subscription covers the whole product, so there is no tier to upgrade to when the season gets busy.
Online booking
Customers see what is actually free on each boat, pay the deposit by card and get a Booking ID. No double bookings, no spreadsheet.
Learn moreBoat manifests
Names, certification level, gear sizes and weights, per boat. Phone numbers and payment details stay in the office.
Learn morePoint of sale
Ring up a walk-in dive, a wetsuit rental and a logbook in one sale, and close the drawer against it.
Learn moreClient records
Certification, gear sizes, dive history, waivers signed and every Booking ID, before they walk in.
Learn moreQuestions from cave tubing operators
Other kinds of operator
Using something else already?
Unfamiliar words are in the glossary.