Booking software for catamaran charters
A day sail with twenty guests, a private charter on Saturday, one boat and one crew. Deposits in, balances chased, manifest on the captain's phone.
What goes wrong running catamaran charters on a spreadsheet?
Three things, and they are the same three in every shop we have sat in. Two people sell the same seat. The list the boat leaves with is not the list the office has. And the money taken at the dock does not match the money in the system, so somebody spends the evening working out which.
- “A private charter is held on a promise and the deposit never comes.”
- “The balance is still owed when the guests are already on the dock.”
- “The crew list, the guest list and the catering count are three different pieces of paper.”
What does a day on Seascape look like?
It looks like the day you already run, with the re-typing taken out. The morning starts on one screen the office and the dock both read; the boat leaves with a manifest that is already right; the guests who turn up sign and pay where they stand; and the evening reconciles itself instead of being reconciled.
The day view
Today's sailing, guests against capacity, crew assigned, and the forecast for the crossing. A charter with an unpaid balance is flagged before anyone boards.
The manifest
Every guest by name, any dietary note, the crew for the day. One link the captain opens at the dock.
Check-in and the balance
The customer pays the balance from the link in their reminder or by card at the counter. Waivers are signed on a phone as guests arrive.
Reconciliation
The deposit from three weeks ago and the balance from this morning are on the same Booking ID. The bar sales from the till are on the same financials page.
Which parts of Seascape does a catamaran charter use most?
These ones, in this order. Everything else is there when you need it and out of the way when you do not — one subscription covers the whole product, so there is no tier to upgrade to when the season gets busy.
Online booking
Customers see what is actually free on each boat, pay the deposit by card and get a Booking ID. No double bookings, no spreadsheet.
Learn morePayments
A customer pays the deposit by card when they book. The balance is paid from a link before the trip, or at the counter. Every payment lands on its Booking ID.
Learn moreScheduling
Boats, trips, crew and seats sold, on one screen, with the marine forecast beside it.
Learn moreBoat manifests
Names, certification level, gear sizes and weights, per boat. Phone numbers and payment details stay in the office.
Learn moreQuestions from catamaran charters
Other kinds of operator
Using something else already?
Unfamiliar words are in the glossary.